Empirix has announced a new addition to thier customer experience monitoring solution OneSight--Voice Quality Assurance. The new offering builds on the OneSight monitoring system by adding active monitoring of end-user voice quality.

The OneSight Voice Quality Assurance solution provides companies with tools to measure and report on call experiences through a real-time dashboard view of the VoIP network. The offering provides trend reports and allows managers to proactively locate and repair voice quality problems before users are affected.

For more:
- read the release

Related articles
Empirix monitoring rated compliant with Avaya contact centers
Empirix adds 'pay as you go' testing for contact centers
Empirix launches SIP trunking test tool